It is Speak Spaces's policy to respect your privacy regarding any information we may collect while operating our website. this privacy policy applies to www.speakspaces.co.za (hereinafter, “us”, “we”, or “speakspaces.co.za”). we respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. we have adopted this privacy policy (“privacy policy”) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. this privacy policy applies only to information we collect through the website and does not apply to our collection of information from other sources.
This privacy policy, together with the terms of service posted on our website, set forth the general rules and policies governing your use of our website. depending on your activities when visiting our website, you may be required to agree to additional terms of service.
website visitors
Like most website operators, Speak Spaces collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request Speak Space’s purpose in collecting non-personally identifying information is to better understand how Speak Spaces shop’s visitors use its website. from time to time, Speak Spaces shop may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Speak Spaces also collects potentially personally-identifying information like internet protocol (ip) addresses for logged in users and for users leaving comments on https://speakspaces.co.za blog posts. Speak Spaces shop only discloses logged in user and commenter ip addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
gathering of personally-identifying information
Certain visitors to Speak Spaces shop’s websites choose to interact with the Speak Spaces shop in ways that require Speak Spaces shop to gather personally-identifying information. the amount and type of information that Speak Spaces shop gathers depends on the nature of the interaction. for example, we ask visitors who sign up for a customer account at http://www.speakspaces.co.za to provide a email address.
Speak Spaces shop shall take all reasonable steps to protect the personal information of users. for the purpose of this clause, “personal
information” shall be defined as detailed in the promotion of access to information act 2 of 2000 (paia). the paia may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
security
the security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
protection of certain personally-identifying information
Speak Spaces shop discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Speak Spaces shop’s behalf or to provide services available at the Speak Spaces shop’s website, and (ii) that have agreed not to disclose it to others. some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Speak Spaces shop’s website, you consent to the transfer of such information to them. Speak Spaces shop will not rent or sell potentially personally-identifying and personally-identifying information to anyone. other than to its employees, contractors and affiliated organizations, as described above, Speak Spaces shop discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Speak Spaces shop believes in good faith that disclosure is reasonably necessary to protect the property or rights of Speak Spaces shop, third parties or the public at large.
if you are a registered user of www.speakspaces.co.za and have supplied your email address, Speak Spaces shop may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Speak Spaces shop and our products. we primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. if you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Speak Spaces shop takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
aggregated statistics
Speak Spaces shop may collect statistics about the behavior of visitors to its website. Speak Spaces shop may display this information publicly or provide it to others. however, Speak Spaces shop does not disclose your personally-identifying information.
cookies
to enrich and perfect your online experience, Speak Spaces shop uses “cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
a cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Speak Spaces shop uses cookies to help Speak Spaces shop identify and track visitors, their usage of www.speakspaces.co.za, and their website access preferences. Speak Spaces shop visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Speak Sapces shop’s websites, with the drawback that certain features of Speak Spaces shop’s websites may not function properly without the aid of cookies.
by continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Speak Spaces shop’s use of cookies.
e-commerce
those who engage in transactions with Speak Spaces shop – by purchasing Speak Spaces shop’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. in each case, Speak Spaces shop collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Speak Spaces shop. Speak Spaces shop does not disclose personally-identifying information other than as described below. and visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
payment options accepted
payment may be made via Pay Fast and Pay Pal
customer details separate from card details
customer details will be stored by Speak Spaces shop separately from card details which are entered by the client on paygate’s secure site. for more detail on Pay Fast refer to www.payfast.co.za
merchant outlet country and transaction currency
the merchant outlet country at the time of presenting payment options to the cardholder is south africa. transaction currency is south african rand (zar).
responsibility
Speak Spaces takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
privacy policy changes
although most changes are likely to be minor, Speak Spaces shop may change its privacy policy from time to time, and in Speak Spaces shop’s sole discretion. Speak Spaces shop encourages visitors to frequently check this page for any changes to its privacy policy. your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.
returns
Please let us know via email or whatsapp if something is not right with your order/products. Time frame is 24 hours after you received your order. Please note that all products are sourced from local suppliers. We do not do any money refunds, we will replace the wrongly product within 14 working days.
Please note that our lead time is 7-10 working days after payment reflects in our bank account.
Thank you for understanding